You must be over 18 years old to receive spa services. Those under 18 will need a parent or guardian to be present during a massage or facial.  Parents' signed consent form is required for pediatric massage for children under 16. 

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The Spa recognizes a 24-hour cancellation policy. Any last-minute cancellation or "NO SHOW" will result in a full charge for the services or the redemption of your voucher/gift certificate. The Spa offers text and email reminders, as well as courtesy calls by request.

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Clients who "no show" two times, will required to pre-pay for their next appointment.

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Please make sure your contact information, including phone number and email, is correct in our system. We offer text reminders, email confirmations, and courtesy calls by request.

 

A credit card number is required to reserve all services.  We accept VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, Paypal, Venmo, or Cash. 

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Please arrive 15 minutes early if you are a new client as there is paperwork to fill out. Due to our heavy scheduling, clients who arrive late for their appointments will only be given the time of their originally scheduled appointment time. Full payment will be due at the end of the session regardless of the start time. To avoid a shortened session, please arrive on time.

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Please reschedule your appointment if you have any symptoms of cold, flu, Covid, or other illness. We encourage our staff to reschedule their appointments if they have any contagious illness for client safety.

 

The staff reserves the right to terminate any session and permanently ban a client if the staff feels a client is misbehaving. The Spa has zero tolerance for inappropriate or offensive language, lewd/lascivious action, sexual advances, hate speech, or inappropriate behavior. Police will be called for interactions deemed unsafe.

 

Alcohol/Smoking is not permitted at The Spa.

 

NO SHOWS for Gift Certificates and Groupon's Voucher will result in a full VOID of the Gift Certificate or a charge on the credit card on file.

 

Gift Certificates and vouchers are non-refundable and cannot be redeemed as cash. Donated gift certificates are limited to the date given as expiration. Gift certificates that are past expiration are only accepted for a limited time and may be subject to additional fees as prices have changed. 

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Clients must have a gift certificate to receive their services. The Spa is not responsible for lost gift certificates, and lost certificates will not be honored without proof of purchase.

 

The Spa has a strict "No Refund" policy on all services and a "No Return" policy on all Spa products.

 

All services are by appointment only based on availability. 

 

Couples Massage and multiple service bookings must be made via phone call or text message, and are not available for online scheduling. 

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Prices and Policies are subject to change without notice.